RETURNS


Please email shoplovelyinlace@gmail.com to receive the address for returns.

Any unworn and unwashed item(s) are returnable within 14 days of the date you received your package. This policy is firm and we will make no exceptions.

SWIM: All swimwear must have the sanitary strip still in place, or the item will not be eligible for a return.

SHOES: All shoes must be returned in their original shoebox and placed inside an additional protective shipping box. Any damage to the original shoebox / shoes will make the shoes ineligible for refund and will be returned to the customer.


SALE ITEMS: All sale items are final sale.

EXCHANGES: If you would like to exchange an item, it is a good idea to place a new order with the correct size, and then return the original item. We have limited product quantities.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We are not responsible for any returned items that are lost in transit.

Items returned that do not adhere to this policy will be returned to sender and no refund will be made.

REFUNDS: Once your return is received and inspected, your original method of payment will be refunded. It may take a few days for your credit card company to process the return. If it hasn’t posted within 3-5 business days, please contact us.